Now, before you join a meeting, use a couple of minutes to make sure:<\/p>\n\n\n\n
- You have a “headphone” connected to your computer or mobile phone, if you are joining through the Teams mobile app.<\/li>
- The “headphone” will give you better audio quality on both speech and listening, just using your computer audio will mostly give you a bad experience<\/li>
- In my experience is it actually more stable on mobile devices than on the Computer, when using mobile I rarely need to check my audio and video settings<\/li><\/ul>\n\n\n\n
Now on your computer, to verify your audio and video settings, on the Teams desktop app:<\/strong><\/p>\n\n\n\n
- Click your name, upper right corner<\/strong><\/li>
- Then choose Settings<\/strong><\/li><\/ol>\n\n\n\n
If your “headphone” is connected to your computer either through cable or bluetooth, Teams will display them to you, the same with your Video device, if you’re connecting through a laptop, normally the video is automatically your laptop webcam, otherwise you can consider buying an external USB webcam.<\/p>\n\n\n\n
<\/figure>\n\n\n\n
A pop-up will open | Click Devices<\/strong><\/p>\n\n\n\n
<\/figure>\n\n\n\n
You can now perform a test call by clicking “Make a test call”, to verify the performance of your “headphone”. After the test Teams will give you a summary of the test call, if you’re happy with the results your good to go, if not try changing the audio device, then perform the test again.<\/p>\n\n\n\n
<\/figure>\n\n\n\n
If you are using the same “headphone” for your mobile and your computer, to avoid being interrupted during a call because your phone is ringing, disconnect the “headphone” from the other device that you’re not using at the moment.<\/p>\n\n\n\n
I normally just temporarily turn off bluetooth on my phone when joining call with my computer.<\/p>\n\n\n\n
- Then choose Settings<\/strong><\/li><\/ol>\n\n\n\n
- Click your name, upper right corner<\/strong><\/li>