{"id":3650,"date":"2021-04-23T10:26:33","date_gmt":"2021-04-23T02:26:33","guid":{"rendered":"https:\/\/owa.sodexo-cn.com\/blog\/?p=3650"},"modified":"2021-04-23T10:26:33","modified_gmt":"2021-04-23T02:26:33","slug":"why-outlook-only-display-the-last-years-email","status":"publish","type":"post","link":"https:\/\/owa.sodexo-cn.com\/blog\/?p=3650","title":{"rendered":"Why Outlook only display the last year&#8217;s email"},"content":{"rendered":"\n<p>IT Helpdesk team received feedback from a user who said that his Outlook could only display the last year\u2019s email, even though the user had been working at the company for more than one year. Why does this happen? The reasons are as follows.<\/p>\n\n\n\n<p>By default, emails are stored on the email server. The Outlook is simply a local cache that synchronizes with the email server. Outlook is configured to cache for a year by default, so it displays the last year\u2019s email.<\/p>\n\n\n\n<p>We can modify the cache setting to display more email in Outlook, which of course will cause synchronization time become longer, cache database become larger and take up more space on the computer&#8217;s hard drive.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">How to modify the cache setting<\/h4>\n\n\n\n<p>Select File &gt; Info &gt; Account Settings &gt; Account Settings.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"554\" height=\"294\" src=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/186.jpg\" alt=\"\" class=\"wp-image-3644\" srcset=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/186.jpg 554w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/186-300x159.jpg 300w\" sizes=\"auto, (max-width: 554px) 100vw, 554px\" \/><\/figure>\n\n\n\n<p>On Email tab, double-click the user mailbox.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"554\" height=\"313\" src=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/187.jpg\" alt=\"\" class=\"wp-image-3645\" srcset=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/187.jpg 554w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/187-300x169.jpg 300w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/187-480x270.jpg 480w\" sizes=\"auto, (max-width: 554px) 100vw, 554px\" \/><\/figure>\n\n\n\n<p>Drag the slider to select how long you want to synchronize email.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"473\" height=\"475\" src=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/188.jpg\" alt=\"\" class=\"wp-image-3646\" srcset=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/188.jpg 473w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/188-300x300.jpg 300w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2021\/04\/188-150x150.jpg 150w\" sizes=\"auto, (max-width: 473px) 100vw, 473px\" \/><\/figure>\n\n\n\n<p>Then, click next to complete the setting. The settings will not take effect until outlook is restarted.<\/p>\n\n\n\n<p>That\u2019s all for today\u2019s IT tips. Have a good day and see you next time.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT Helpdesk team received feedback from a user who said &#8230; <a title=\"Why Outlook only display the last year&#8217;s email\" class=\"read-more\" href=\"https:\/\/owa.sodexo-cn.com\/blog\/?p=3650\" aria-label=\"\u9605\u8bfb Why Outlook only display the last year&#8217;s email\">\u9605\u8bfb\u66f4\u591a<\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3650","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"views":1689,"_links":{"self":[{"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/3650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3650"}],"version-history":[{"count":2,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/3650\/revisions"}],"predecessor-version":[{"id":3654,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/3650\/revisions\/3654"}],"wp:attachment":[{"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}