{"id":5377,"date":"2023-03-10T11:12:56","date_gmt":"2023-03-10T03:12:56","guid":{"rendered":"https:\/\/owa.sodexo-cn.com\/blog\/?p=5377"},"modified":"2023-04-06T14:22:05","modified_gmt":"2023-04-06T06:22:05","slug":"what-is-bitlocker-on-your-computer","status":"publish","type":"post","link":"https:\/\/owa.sodexo-cn.com\/blog\/?p=5377","title":{"rendered":"What is BitLocker on your computer?"},"content":{"rendered":"\n<p>BitLocker is a feature in Windows for hard disk data encryption protection, used to prevent the risk of data leakage from lost, stolen or improperly destroyed computers.<\/p>\n\n\n\n<p>In order to improve its IT services, Sodexo has introduced Microsoft&#8217;s Azure AD platform (<a href=\"https:\/\/owa.sodexo-cn.com\/blog\/?p=5182\">click here for details<\/a>), which will be added to all Sodexo managed computers.<\/p>\n\n\n\n<p>All Sodexo computers that join the Azure AD platform will have BitLocker enabled, and you may encounter the following problems with BitLocker in your daily use.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What does the &#8220;BitLocker startup PIN&#8221; pop-up on your computer do?<\/h3>\n\n\n\n<p>The pop-up box on the left below asks you to set up a PIN code to unlock your BitLocker encrypted hard drive.<\/p>\n\n\n\n<p>Once set, no one else will be able to break the information stored on the computer unless they have a PIN or a recovery key stored in the server backend (which only the appropriate administrator has access to).<\/p>\n\n\n\n<p>When you see the pop-up window (as shown on the left), <strong>please enter 4 or more digits as the key as required, please remember the PIN code<\/strong> and do not post the PIN on the device<\/p>\n\n\n\n<p>After setting the PIN, the computer will require you to enter the PIN before the system startup (as shown in the picture on the right)<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"335\" height=\"223\" data-id=\"5335\" src=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-4.png\" alt=\"\" class=\"wp-image-5335\"\/><figcaption class=\"wp-element-caption\">Set a PIN<\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1025\" height=\"768\" data-id=\"5336\" src=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-5.png\" alt=\"\" class=\"wp-image-5336\" srcset=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-5.png 1025w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-5-600x450.png 600w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-5-768x575.png 768w\" sizes=\"auto, (max-width: 1025px) 100vw, 1025px\" \/><figcaption class=\"wp-element-caption\">Request a PIN<\/figcaption><\/figure>\n<\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What to do if you forget your PIN or cannot unlock your device<\/h3>\n\n\n\n<p>When you can&#8217;t unlock BitLocker, Please contact the<a href=\"https:\/\/owa.sodexo-cn.com\/blog\/?page_id=4652\"> IT helpdesk<\/a> for supports. Do not try to crack it yourself.<\/p>\n\n\n\n<p>The phenomenon of not being able to unlock computer occurs only when the following scenarios occur.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Forget the PIN code.<\/li>\n\n\n\n<li>The computer was handed over by other colleagues and you don&#8217;t know the PIN code.<\/li>\n\n\n\n<li>The computer cannot be unlocked after repeatedly entering the wrong PIN code <\/li>\n\n\n\n<li>The external engineer did not contact Sodexo IT and did hardware repair or replacement parts for the device<\/li>\n\n\n\n<li>Other hardware changes or motherboard BIOS setting modifications, etc.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Can I change the PIN?<\/h3>\n\n\n\n<p>Yes, please change it yourself as follows<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the [Search] button on the taskbar of your computer<\/li>\n\n\n\n<li>Enter &#8220;bitLocker&#8221; in the search box<\/li>\n\n\n\n<li>Click &#8220;Manage BitLocker&#8221; in the result list.<\/li>\n\n\n\n<li>In the &#8220;BitLocker Drive Encryption&#8221; window that opens, select [Change PIN] (Please note: Do not try to click other options)<\/li>\n\n\n\n<li>In the pop-up window, enter the old PIN and the new PIN, then click Save.<\/li>\n\n\n\n<li>Done when the window show &#8220;PIN has been successfully changed&#8221;<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"771\" height=\"778\" data-id=\"5338\" src=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-7.png\" alt=\"\" class=\"wp-image-5338\" srcset=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-7.png 771w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-7-595x600.png 595w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-7-768x775.png 768w\" sizes=\"auto, (max-width: 771px) 100vw, 771px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"756\" height=\"634\" data-id=\"5339\" src=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-8.png\" alt=\"\" class=\"wp-image-5339\" srcset=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-8.png 756w, https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-8-600x503.png 600w\" sizes=\"auto, (max-width: 756px) 100vw, 756px\" \/><\/figure>\n<\/figure>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-3 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"464\" height=\"290\" data-id=\"5340\" src=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-9.png\" alt=\"\" class=\"wp-image-5340\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"464\" height=\"350\" data-id=\"5341\" src=\"https:\/\/owa.sodexo-cn.com\/blog\/wp-content\/uploads\/2023\/03\/image-10.png\" alt=\"\" class=\"wp-image-5341\"\/><\/figure>\n<\/figure>\n","protected":false},"excerpt":{"rendered":"<p>BitLocker is a feature in Windows for hard disk data en &#8230; <a title=\"What is BitLocker on your computer?\" class=\"read-more\" href=\"https:\/\/owa.sodexo-cn.com\/blog\/?p=5377\" aria-label=\"\u9605\u8bfb What is BitLocker on your computer?\">\u9605\u8bfb\u66f4\u591a<\/a><\/p>\n","protected":false},"author":5,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[14],"class_list":["post-5377","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-aad"],"views":1456,"_links":{"self":[{"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/5377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5377"}],"version-history":[{"count":4,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/5377\/revisions"}],"predecessor-version":[{"id":5449,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/5377\/revisions\/5449"}],"wp:attachment":[{"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5377"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5377"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/owa.sodexo-cn.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}